These are some of the kind words of feedback that I have had to date from patients…
‘I am writing to thank you and all of your colleagues for the efficiency and caring support that you have given me during the past few months. I could not have asked for better attention to detail and persistence, high levels of skill and determination.
You are the TOPS in my judgement. Thank you so much’.
‘I wish to express my thanks for your consideration, care and attention when dealing with me and in particular for your lucid explanation of my problem and the possible risks involved in accepting or rejecting further treatment’.
‘I am writing to you, on behalf of the entire family, to express my most sincere thanks. Your professionalism, care and attention, along with your skill and determination gave us so much strength.
I am proud to have met you’.
‘I attended the department to have my gallbladder removed yesterday. Mr Smith, I can’t speak too highly of your attention to everything – both medical and personal attention.
Everything was 1st class’.
‘Mr Smith was kind enough to personally phone my wife after surgery and let her know how it had gone and how I was recovering. I am most grateful to Mr Smith for his care and support in every aspect of my care.
From my initial appointment with him I have had confidence in my decision to have the operation as well as the faith in him performing the surgery’.
‘I feel that I should write to thank you and your team for the care and expertise shown to me during my recent operation. Your positive attitude from the outset was of great assistance to both my wife and myself whilst going through a difficult period of adjustment.
It certainly gave me confidence in your ability to achieve successful removal of my cancer. Once again, I shall be eternally in your debt’.
‘Thank you for looking after me and giving me a diagnosis of lax muscles in my lower bowel. Having suffered with this problem for years, I was worried that I would get in to my pensioner years having more accidents.
I can honestly say that after you referred me for pelvic floor physiotherapy, I am more confident to go out and about and this has given me my life back. I can only say a big thank you and hope that more people can be helped in this way’.
‘Just to thank you for a wonderful introduction to the NHS. I was so touched by your kindness’.
‘Me and my family would just like to say thank you for all of the care and attention you have given me while being a patient’.
‘I wish to thank you and all of the staff at the endoscopy department for their care and attention.
They were all marvellous’.
‘I would like to thank you and your team following my recent stay.
The care I received was excellent’.